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Legal

Privacy Policy

Last updated: October 2026

AUROUS PTY LTD (ABN 16 702 644 004, ACN 702 644 004) (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information collected through this website, aurous.au, in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

We only collect information that you choose to provide through our enquiry forms, such as your name, organisation, email address, phone number and the details of your enquiry. We collect only what is reasonably necessary to respond to you. Please do not submit medical information, patient records or any confidential health information through this website.

How we use your information

  • To respond to your enquiries and provide the information or services you request.
  • To arrange catering, events or to consider expressions of interest for employment.
  • To improve our services and communicate with you where appropriate.

Disclosure & security

We do not sell your personal information. Website enquiry submissions are processed by our form-delivery service provider so they can be delivered to the appropriate AUROUS email address. We may otherwise share information with trusted service providers only as necessary and subject to appropriate confidentiality obligations. We take reasonable steps to protect personal information from misuse, loss and unauthorised access, though no method of transmission over the internet is completely secure.

Images & representation

Some website images are illustrative or representative and may not depict an actual AUROUS outlet, employee, healthcare worker, patient or visitor. We do not knowingly publish identifiable patient information or confidential health information. Any future photography at a healthcare location will be used only with appropriate authority and consent.

Loyalty program interest

If you contact us to register interest in a future AUROUS loyalty program, we will use your contact details only to respond to that request or provide relevant launch information. Program terms, participating outlets and any separate consent choices will be provided before launch.

Access & contact

You may request access to, or correction of, your personal information. Contact us at info@aurous.au, AUROUS, 100 Barnard Street, Bendigo VIC 3550.

This policy is provided for general information and does not constitute legal advice. Please review and adapt it with appropriate professional guidance before publishing.